F.A.Q.'s about H.E.R. Membership
SEE ALSO: General FAQs Game FAQs
THANK YOU to those of you who actually read these FAQs and all the other notices that I put up on this site to help you! People like you really help balance the rest! :)
ORDERING
What format are membership files in?
Is there a way to know, before I order, if I will be able to view
and print the membership files?
Are there two separate memberships for Spanish and
non-Spanish materials?
What can I do and NOT do with membership files?
How do I renew my membership?
When does my membership expire?
Can I cancel my membership?
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ACCESSING MEMBERSHIP FILES
How do I access membership files?
What is my username and password?
I did not receive my password. What can I do?
I sent a message to you but haven't heard back. Now what?
I got my password, but I am still having trouble accessing files.
What can I do?
When I log in, the login box just reappears. What can I do?
Do I have only 7 days to download materials?
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OTHER QUESTIONS
I forgot my password. What can I do?
How can I change my password?
When I try to use the Password Lookup tool, it says my account
does not exist. What can I do?
Will I have to log in again every time I want to open a membership file?
Who are the Spanish materials best for, and under what conditions
do you NOT recommend them? Is it a complete curriculum?
Contact Fran
(Owner, Home Education Resources)
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